Indesign 2023 freezes at startup

[carolined89892446]

Indesign issues.

Im using Mac OS ventura 13,1. This problem accurs after 4 to 5 days of utilisation. Each tyime I'm going trough unistall reintall process. What is going on?

[Bill Silbert · Accepted solution]

I've seen this issue reported quite a bit. It seems to be happening with InDesign 18.5 and versions of Ventura that are not up to the current version of 13.5. Either try going back to InDesign 18.4 or upgrading your Ventura to 18.5.

You might also want to make sure that whatever you do that you also reset your InDesign preferences. Upgrading InDesign and keeping old preferences has become a recipe for disaster.

To reset preferences on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

[carolined89892446]

Merci beaucoup! Upgrading right now Ventura 🙂