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Indesign 2023 quitte de manière inopinée

Community Beginner ,
May 29, 2023 May 29, 2023

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Bonjour la communauté,

Depuis ce matin, Indesign CC 2023 sur Mac (OS 13.1) quitte inopinément. 

Il quitte parfois même au lancement du programme.

Quelqu'un rencontre-t-il le même problème?

 

Merci pour vos réponses

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correct answers 1 Correct answer

Community Expert , May 29, 2023 May 29, 2023

Can you please let us know which Adobe Stock it is?

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

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Community Expert ,
May 29, 2023 May 29, 2023

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  • La première chose à faire est de réinitialiser les préférences. Il faut relancer l'application tout en appuyant simultanément sur Maj, Ctrl, Alt et Cmd jusqu'à l'apparition du message demandant confirmation.

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Community Beginner ,
May 29, 2023 May 29, 2023

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Bonjour,

Merci pour votre message.

la manipulation a été effectuée sans succès.

Je pense que c'est le fichier, qui provient de  AdobeStock, qui affecte le bon fonctionnement du logiciel.

 

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Community Expert ,
May 29, 2023 May 29, 2023

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Can you please let us know which Adobe Stock it is?

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

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Community Beginner ,
May 29, 2023 May 29, 2023

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AdobeStock_326148964

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Community Beginner ,
May 29, 2023 May 29, 2023

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i'll try with the IDML and tell you back.

Thank you for support.

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Community Expert ,
May 29, 2023 May 29, 2023

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Ce message est bien apparu ?

Capture d’écran 2023-05-29 à 12.51.51.png

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Community Beginner ,
May 29, 2023 May 29, 2023

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oui, tout à fait

 

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Community Expert ,
May 29, 2023 May 29, 2023

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Il semble que tu ne sois pas la seule à avoir des problèmes avec ce fichier :

https://community.adobe.com/t5/indesign-discussions/indesign-template-from-adobe-stock-not-working-p...

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Community Beginner ,
May 29, 2023 May 29, 2023

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Merci pour la recherche.

En suivant le conseil de @Eugene Tyson en enrregistrant le fichier en IDML, le problème a été résolu.

Merci à vous deux pour votre temps et vos réponses.

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Bonjour,
La même chose de mon côté... Voilà 3 jours que j'essaie d'avancer sur la mise en pages d'une publication et InDesign quitte systématiquement ä chaque fois que j'essaie de modifier des feuilles de styles (héritées) ou que j'essaie d'intervenir dans des tableaux. J'ai désinstallé InDesign, supprimer les préférences, exporté le fichier en .idml; rien n'y fait, l'application plante à chaque fois.
Curieusement, lors de sa réouverture, la récupération automatique ne fonctionne pas toujours, ni la possibilité d'envoyer un rapport à Apple.
Pour info, j'ai la toute dernière version d'InDesign (18.5) et un MacBook Pro de dernière génération avec MacOS Ventura 13.5.2).
Merci d'avance pour vos réponses.

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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J'ai […] supprimer les préférences

De quelle manière ?

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Lors de l'ouverture de l'application en appuyant simultanément sur les touches Maj, Ctrl, Alt et Cmd jusqu'à l'apparition du message demandant confirmation. J'ai également supprimé le fichier des préférences dans la Bibliothèque mais ça ne change rien non plus.

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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Et en changeant de police ?

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Je ne peux pas changer de police car il s'agit d'une identité institutionnelle.

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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Mais si tu essaies tout de même et que ça ne plante plus, tu auras au moins un début d'explication.

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New Here ,
Sep 22, 2023 Sep 22, 2023

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il y a plusieurs dizaines de feuilles de style dans le document, et c'est –notamment– lorsque je veux modifier ces feuilles de style le plantage survient... Pour avoir travaillé sur de nombreux autres documents qui emploient la même fonte et des styles analogues, je ne pense pas que les problèmes soient liés à cette police de caractères. Merci quand même.

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Bonjour,

Oui j'ai le même problème sous Ventura 13.2.1

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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C'est-à-dire ? Plantages lors de la modification de styles de paragraphe ou de caractère ?

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Non, plantage juste à l'ouverture de mes fichiers, je du réinstaller une version antérieure de indesign, la 18.4, et cela fonctionne mieux.

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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Fais la mise à jour de ton OS. La dernière version est la 13.5.2

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Ok merci du conseil je fais ça en fin de journée

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Adobe Employee ,
Sep 22, 2023 Sep 22, 2023

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LATEST

Hi @Jean-Marc27350606rmk1,

 

Sorry to hear about the trouble. If this is happening on macOS Ventura and InDesign 18.5, please update the macOS to 13.5 as this has been reported by other users, and the issue was resolved by updating the OS. You can check more details here. Please try that and let us know how it goes.

 

Thanks

Rishabh

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