InDesign 2023 – Reveal In Finder Bug

[user10254475]

Hi Guys!

The new releases have a bug that had worked for decades. If I clicked on the file name bar first and selected the 'Reveal in Finder' from the drop down, I could located the origin folder of the file very fast (preview attached). It hasn't been working for a while. It was very functional, I miss this!

Anyone have any ideas?



Thx,

M

[Steve Werner]

It's working on my MacBook Pro 2021, InDesign 18.1, Ventura 13.1. You might try restoring your preferences:

[Rishabh_Tiwari]

Hi @user10254475 

Sorry to hear about the trouble. It's working on my macOS & InDesign 18.1 as well so could you please try restoring the preferences as suggested by Steve and let us know how it goes? If it still doesn't work could you confirm if it's happening with a specific file or multiple files & are the files are saved locally or on any network or shared drive? 

Regards

Rishabh

[user10254475]

Thanks to both of you!
I did an experiment:
– took a indd file
– copied it to my desktop (local drive) and copied the same to an external drive (regular WD MyPassport).
– only the file did the issue that was placed to the external drive
– Indesign detects the instruction (click), it is trying to switch to a window (because it seems InDesign window is going to inactive) but when the finder window should be pop up, there is nothing shown up.
– external drive is mounted, I can reach all my files, even I can open them (reading & writing are working well)

ps.: I haven't tried to reset my settings.

Thanks a lot!
M

[user10254475]

OsX 12.6.2
InDesign 18.1

[Kevin Stohlmeyer · Accepted solution]

The issue is a few things

1. Adobe officially does not support working on external or networked drives.
But moving past that, I believe the bigger issue could be:

2. Mac OS - make sure InDesign is listed (and checked) under Apple System Preferences/Security and Privacy/Full Disk Access.

3. Make sure your external drive is formatted for the Mac OS. Monterey and Ventura have huge issues with Ex-Fat formatted Windows drives that affect anything dealing with read/write which could be affecting this feature.

[user10254475]

Reset preferences fixed the problem!
Thanks @Kevin Stohlmeyer!

[Byers Video]

Officially? Are you sure?

Accessing files in the finder on Network drives using a Mac works in Illustrator, premeire pro, and photoshop. I do it everyday,

Indesign is the only one that does not act like any of those adobe apps. (yes, I know each app has its own development and programming team. And they are not in the same room, building, or city, so they do not talk to each other to make our user experience the same on each app.)

Maybe the other app teams just add it in for an extra feature without telling Adobe heads.

And maybe they need to contact the Illustrator team to ask them how they do it.

[rob day]

Hi @user10254475 , The other way to do this, at least on OSX is to right-click the title in the titlebar, and choose the ID file‘s container folder from the dropdown. Here the front doc is on an external drive:

The container folder opens in the Finder

[leo.r]

Hi @user10254475 , The other way to do this, at least on OSX is to right-click the title in the titlebar, and choose the ID file‘s container folder from the dropdown. Here the front doc is on an external drive:

By @rob day

The OP is using Application Frame so this option isn't available to them. It's one of the reasons I always disable Application Frame (like in your screenshot).

[Byers Video]

@rob day That does work. Nice. But I do not use that. but nice to know it is there to do a quick find of the file.

THANK YOU!!!