Copy link to clipboard
Copied
I have a file I creates in ID 2022 and put into Share For Review. I have since updated to ID 2023 and made edits to the document. Trying to update the review link and it won't update to the changes I made. Anyone else have issues with this? Is there a work around? Would prefer to keep the resolved comments there for reviewers to refer back to if needed.
Thanks!
Copy link to clipboard
Copied
Each time you upload a fresh document, its like starting fresh. This is a current limitation of Share for Review.
My imperfect suggestion would be send out a PDF for comments in the older way. Do the heavy lifting in the PDF Comments panel. Make sure your team knows about the 3 AutoEdit Comment tools and have them tend to use those. At the end of your heavy editing cycles, Share for Review is good for the finish up and final commentary and sign-off.
Copy link to clipboard
Copied
I am not trying to create a new document in review. I am tryong to overwrite the current one with the new changes, This has always worked in the past. Now with the 2023 update it is not.
Copy link to clipboard
Copied
Maybe remove share for review. Save the final in 2023 then share again.
Copy link to clipboard
Copied
Sorry you're having trouble here. You are trying to update the link for a document that already has a link and it is failing. Yes? Can you share more about what happens? Do you get an error message?
Thanks
Todd
Copy link to clipboard
Copied
Correct, file already exists in review. I made updates. Trying to update the link which has always worked in the past. Acts like it is happening, but when I go to the review link the changes are not there.
Copy link to clipboard
Copied
Hello. Please email me your your log files using the Adobe Log Collector Tool to kenrice@adobe.com. How to use the Creative Cloud Log Collector tool
Thanks, Ken Rice
Copy link to clipboard
Copied
Copy link to clipboard
Copied
HQACC, Thank you for sharing the screenshot. Are you seeing the spinner when you open Share For Review or after clicking the Create button? Did you create the review in InDesign 17.4 and are now updating the review in InDesign 18.0? Additional details would help. You can email me directly at kenrice@adobe.com.
Copy link to clipboard
Copied
I have the same issues. Only difference is, that I'm new to this feature and didn't use it on 2022.
Every time I update the linke, the wheel spins and then stops (so I guess it worked) and when I open the review it is the same as bevor. And I don't want to send a new Review every time I change something.
Thanks for the help.
Copy link to clipboard
Copied
hi @martinaa78116296 - Sorry you're experiencing this problem. Can you use the log collector tool to capture the information we need to see why this is happening? you can send them to me directly. I'll DM more details.
Thanks,
Todd