Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
3

InDesign 2023 won't open

Explorer ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

Hi all,

 

I work in InDesign 18.1 on Mac (Ventura 13.1). I had lately regular crashes. Now it wo't open at all.

 

I have restarted my Mac. I have uninstalled InDesign and reinstalled InDesign. I have also Manually removed InDesign SavedData Defaults and Recovery files.

 

Any idea what else I could try?

 

Thanks, Sam

TOPICS
Bug , Performance

Views

445
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

Try updating your MacOS, this has been reported to fix such problem by a lot of people on the forum.

-Manan

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

Thanks. For the moment I cannot because of lack of disk space. but later on I will try.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

If you don't have enough disk space for that, you don't have enough disk space for anything. Time for an upgrade or a good cleaning. Hard drive space is cheap.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

Unfortunately I can't add sisk space to the iMac I have. So I will have to try with cleaning and making space availabal.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

I have updated now to the latest Ventura but unfirtunateky same problem... InDesign won't open.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

quote

I have updated now to the latest Ventura but unfirtunateky same problem... InDesign won't open.


By @samg89505398

 

also update your InDesign - you mentioned you're running 18.1.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

Upgrading to InDesign 18.5 worked! Thanks!
(Hopefully no conflicts with font manger, as in earlier versions)

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 02, 2023 Oct 02, 2023

Copy link to clipboard

Copied

LATEST

Updating to the latest OS and InDesign versions worked. Although I still have occasional crashes. This happens more with files that have assignments with InCopy. (And I suspect it happens more when one person is working on a Mac and the other on a PC).

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

I got it working again after doing some work in Photoshop. I am not sure if or why that did the trick but I could open InDesign now.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines