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3

Indesign 2024 crashes when saving INDD 2023 files

Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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Since Indesign update to version 2024, I am able to open Indesign 2023 files but when I try to save them, Indesign stops responding. ( save as and save a copy have the same results).

- Any idea on how to solve it?

-Is it possible to downgrade back to 2023 version?

 

Thanks!

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Oct 12, 2023 Oct 12, 2023

The CC App let's you install the previous version. But tell me, when you installed 2024, did you choose to migrate old settings to new install? That seemed to make problems in the past. If you do uninstall and reinstall, try without migrating settings.

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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The CC App let's you install the previous version. But tell me, when you installed 2024, did you choose to migrate old settings to new install? That seemed to make problems in the past. If you do uninstall and reinstall, try without migrating settings.

Mike Witherell

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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Thanks for the idea. I uninstalled and reinstalled 2024 version but I don't have the option to "migrate or not settings". I had it when I firstly upgrade from 2023 to 2024....

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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LATEST

UPDATE:

  1. Uninstalled 2024.
  2. Reinstalled 2023
  3. Updated 2023 to 2024 without migrating settings.
  4. It works!

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