Indesign 2024 crashing daily

[Studio Anika]

Can anyone help, since installing Indesign 2024, it crashed when opening. I have to keep unistalling this and reinstalling daily. I've tried to contact adobe but get the automated chat that isn't helpful. I'd like to email a complaint to adobe as it's affecting my workflow but can't find an email address. Any help welcome, thanks.

[Mike Witherell]

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

[Studio Anika]

Thank you, I'll look at some of these in the morning as it's fine for a whole day and then crashed first thing!

[leo.r · Accepted solution]

If you're on macOS Ventura then update to the latest version (macOS 13.6.x), just don't upgrade to macOS 14 as it's not fully supported yet. If none of this applies then let us know your versions of operating system and InDesign.

[Studio Anika]

Thank you, I'm on macOSVentura. Will upgrade to the lastest verison and hopefully it helps.

[Studio Anika]

This seems to ahve worked, thank you for your help and so quickly!

[Robert at ID-Tasker]

Next time, please include system info - platform, OS version, ID version - in the opening post - you would've received info about updating to the right version of OS in the 1st reply.

[Studio Anika]

Noted for next time, thank you

[Robert at ID-Tasker]

You're welcome. 

It's just some problems are mentioned almost daily - but posters forget to mention those "details" and when there is a time difference... Otherwise, even as I'm not a Mac user - I could point you in the right direction.