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indesign 2024 crashing on start up v 19.01 on OS Ventura 13.2 after first run is OK

Community Beginner ,
Nov 21, 2023 Nov 21, 2023

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Hello ID community...
Since updating to the latest 2024 version of Indesign, every time I quit the App I cannot reopen it without it crashing on start up everytime. I can be working in Indesign all day for 8hrs and its absolutley fine...as soon as I quit the App it will not reopen at all without crashing everytime I try to reopen it...Illustrator, Acrobat and Photoshop are all working fine. So every morning I have to unistall the App and reinstall it as the first run is fine...do my work and quit it, then its gone! Any one else having this problem..? Very frustrating to say the least.

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Bug , Performance

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correct answers 2 Correct answers

Community Expert , Nov 21, 2023 Nov 21, 2023

Anyone else? Yes, anyone that hasn't updated Ventura! This is a well-known issue that Apple fixed quite some time ago with the 13.5 update. The current version I believe is 13.6.2.

 

Do not move to Sonoma.

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Community Beginner , Nov 28, 2023 Nov 28, 2023

Udating to Ventura 13.6.2 worked a treat, thanks again Bob!

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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Anyone else? Yes, anyone that hasn't updated Ventura! This is a well-known issue that Apple fixed quite some time ago with the 13.5 update. The current version I believe is 13.6.2.

 

Do not move to Sonoma.

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Community Beginner ,
Nov 21, 2023 Nov 21, 2023

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Ahh I see..! Blimey.. OK great, cheers Bob appriciate the reply! Many Thanks.

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

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Udating to Ventura 13.6.2 worked a treat, thanks again Bob!

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Community Beginner ,
Nov 22, 2023 Nov 22, 2023

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Same here. Uninstalled In Design 2023. That was a mistake. Deleted all of my preferences, and still this non-sense happens. 

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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Did you update Ventura to 13.6.2?

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Community Beginner ,
Nov 22, 2023 Nov 22, 2023

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Hi Bob. I've updated to Sonoma. Wiped all my preferences. Hopefully my workspaces will still load. If it quits, I'll let you know.

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