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InDesign 2024 not recognizing documents from 2023 version

New Here ,
Nov 17, 2023 Nov 17, 2023

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I'm not sure how this happened, because I have my update settings configured so that when I update InDesign, the older versions get deleted, but somehow I had both InDesign 2023 and 2024 installed at the same time. When I would double-click a file to open it, it defaulted to the 2023 version. I uninstalled 2023 hoping that that would make the 2024 version the new default app for all InDesign files, but now, when I double-click to open, I get a Windows error message: "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default App Settings Page." The problem is, when I try to do this, Windows isn't giving me the option to associate InDesign files (of any sort!) with the 2024 app.

 

Do I need to reinstall the 2024 version? Or is this an operating system issue?

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New Here ,
Nov 17, 2023 Nov 17, 2023

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Okay I think I have solved this, so if anyone else is having a similar problem: in your Explorer window, right-click on an INDD file that isn't opening in the 2024 version, and select Properties. Near the top under the General section, it should say the type of file and then "Opens with," with a button that says "Change." This allowed me to select InDesign 2024 (and it fixed it for every other file of the same type!). I'm thinking it was a Windows error. 

 

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New Here ,
Nov 22, 2023 Nov 22, 2023

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Hi you saved my life, thank you.. I was freaking out!

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New Here ,
Dec 06, 2023 Dec 06, 2023

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Thanks i had the same problem, this was really helpful

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New Here ,
Apr 25, 2024 Apr 25, 2024

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Can anyone help me?!!! I have the same issue but the other way around i was using 2023 indesign and deleted it for the 2024 verision but it wont support the file.

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

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LATEST

Windows:

Right-click on file,

Go to "Open With"

Note: do NOT select the program on the Open With menu even if you see it listed.

Select the "Choose another app" menu.

Select the proper/desired program here.

Click the "Always" button.

Note: This is for Windows 11, Windows 10 uses the same method but different wording. (I think Windows 10 requires you to select "Always use" before selecting the program, but it's been a while.)

 

Macintosh

Right-click on file and select Get Info (or select the file and press Command-i).

Expand the "Open With" section.

Select the app from the drop-down menu.

Click the "Change All" button.

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Explorer ,
Jul 28, 2024 Jul 28, 2024

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Phew! Kudos!

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