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InDesign 2024 will not launch

Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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I am using a MacBook Pro. 
macOS Sonoma Version 14.4
All apps are up to date.
InDesign crashes on launch. I have restarted. I have uninstalled and installed InDesign 2024 twice. I have emptied the Library Cache of all InDesign files.
Nothing works. 
Any help will be appreciated.

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Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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Hi Lee,

 

Sorry to hear about the trouble. Please try the suggestions shared in this discussion and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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I opened InDesign and deleted all the Preferences. It then opened but 20 minutes after working, it crashed again. I reopened it and it worked. Then carried on working and 35 minutes later it crashed again. This time it would not open and I forced it open without the Preferences again. Something seriously wrong with my system and InDesign. 

 

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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

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Hi,

 

Sorry to hear about the trouble. If InDesign is crashing at launch, please try the suggestion shared in this article and let us know if this helps or if you need further assistance. We'll try our best to assist you.

 

Thanks

Rishabh

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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Maybe try "nuclear option" - but first read about all other options:

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

Reset with the nuclear option (4)

If that does not help either, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

 

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