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InDesign 2025 still not opening on Mac

New Here ,
Feb 11, 2025 Feb 11, 2025

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I know there's a work around for this but it's ridiculous that I still have to hold down certain keys for InDesign to open on my Macbook Pro. When I try to open, I see the logo but then nothing. We pay too much money to use this for it to not work.

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New Here ,
Feb 11, 2025 Feb 11, 2025

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More notes: I tried what someone suggested to another user. I do not see an option for "recover". See attached for what system I'm running. The only way I can open is to do this EVERY TIME for the last year. Shift+Option+Command+Control while launching InDesign

 

2025-02-11_16-39-51.png

 

Moderator's note: this is a public forum. I don't think you want to post your serial number. I removed your original image, blurred the serial number and re-posted it.

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Community Expert ,
Feb 11, 2025 Feb 11, 2025

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First of all InDesign CC 2025 has caused issues on even the latest Macs. Running it on a six year old machine with an older operating system is already living dangerously. The version of Ventura you have is 13.2.1 but that operating system was updatable to 13.7.4. If it is possible for you to do so then try updating the Ventura and see if that helps. If you are unable to update or that doesn't help then it would probably be a good idea to go back to CC 2024. It seems that in recent years that as Macs get older and the Mac OS continues to drastically evolve Creative Cloud apps have more and more problems trying to keep up with the changes. It is my experience that waiting several months before updating both my Mac OS and version of InDesign is the best way to avoid problems. 

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Community Expert ,
Feb 11, 2025 Feb 11, 2025

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By @Mike24871347uk8t

 

Outdated Ventura (which @Bill Silbert has already mentioned) IS the reason for your problem.

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