InDesign 24 - Any way to keep unresolved pins after content share/update?

[Gary00000000000]

Hi all,

"Share for Review" InDesign 24

Anyone have an idea on how to keep the unresolved pins intact after the content is updated?

My client wishes to see content updates after each session. When I update content through the share dialog, it creates a new link/content, but the comment pins that I have not gotten around to do not follow the new content instance.

I can view the earlier version to resolve the comments, but the client doesn't want to flip-flop between the instances, which I understand.

Surely I am missing something.

Thanks for any wisdom.

-Gary

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[Abhishek Rao]

Hi @Gary00000000000,

Thanks for reaching out! I totally understand how frustrating it can be when you're trying to keep track of comments while updating content.

Unfortunately, when you update the content via the "Share for Review" feature in InDesign 24, any unresolved pins don’t carry over to the new version. Each update creates a new instance of the document and its associated comments, so the pins don’t automatically follow.

But don’t worry, there are a couple of things you can try to make it easier:

1. Instead of creating a new review link every time, try updating the existing content under the same link. This will keep the unresolved pins attached, so you won’t have to flip between versions. You’ll find an option to “Update Link” in the "Share for Review" dialog.

2. Before you update the content, save a version of the document with all the unresolved comments. That way, you can always go back to it and resolve any comments without losing track.

I hope one of these options helps! If you need more details or a step-by-step guide, feel free to ask. I'm happy to help out!

Best,

Abhishek Rao 

[Gary00000000000]

Thank you,

(1) Have tried using the Update Content feature without supplying a new
link. It is possible my client might need to refresh the instance of the
shared doc while it's open in the browser. Will try that to see if that
works. I kind of feel like we tried that, but memory is hazy and is surely
possible I am doing something wrong. 🙂

(2) It seems the CC account page keeps versions of earlier content updates,
which is good. I have used these to resolve comments while the client adds
more to the new instance.

Thanks for the ideas and for your time.
-Gary

[Srishti Bali]

Thanks, Gary! Let us know if the workaround works for you. We look forward to hearing back from you.

Regards,

Srishti