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Indesign App doesn't open

New Here ,
Aug 15, 2023 Aug 15, 2023

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Hi,

 

I've been having this issue with InDesign for over 2 weeks now where the app doesn't open at all. The splash screen will come up for a few seconds but then just quit entirely, not matter what I try.

 

The only workaround i've been able to find is having to uninstall and re-install everytime I want to open it.

 

I avoid closing it for the whole day to avoid having to do that multiple times a day.

 

Has anyone else had this issue?

 

 

 

INDDnotworking.gif

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Aug 15, 2023 Aug 15, 2023

Version 18.5 is quite buggy ... or your preferences got corrupted.

 

Try resetting first:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234?search-action-id=434795631566&search-result-uid=11990234

 

If it won't work - use CC Cleaner tool - if still won't help - you'll have to install 18.4

 

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Community Expert ,
Aug 15, 2023 Aug 15, 2023

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Version 18.5 is quite buggy ... or your preferences got corrupted.

 

Try resetting first:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

If it won't work - use CC Cleaner tool - if still won't help - you'll have to install 18.4

 

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New Here ,
Aug 23, 2023 Aug 23, 2023

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Thank you, I just installed the older version and it works

 

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