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INDESIGN BUG à l'ouverture, curseur chargement et page ne répond plus

New Here ,
Apr 15, 2024 Apr 15, 2024

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Bonjour, depuis 2 jours mon indesign et d'autres logiciels de la suite s'ouvrent mais dès que je suis sur la page d'accueil cela se bloque et le curseur de chargement tourne tourne, et la page ne répond plus

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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D'après ta capture d'écran, tu es sur Mac, c'est bien ça ? Quelle est ta version de système ? Si tu es sur Ventura, mets à jour vers la dernière version de Ventura, la 13.6. Si tu es sur Sonoma, mets à jour en 14.4.

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New Here ,
Apr 15, 2024 Apr 15, 2024

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bonsoir non sous window 11 famille

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Adobe Employee ,
Apr 16, 2024 Apr 16, 2024

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Hi, Sorry to hear about the trouble. Please try the suggestions shared in this discussion and let us know if this helps or if you need further assistance. If you still need assistance, please confirm the version of InDesign. Thanks Rishabh

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Community Expert ,
Apr 16, 2024 Apr 16, 2024

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Alors, essaiet de réinitialiser les préférences. Il faut relancer l'application tout en appuyant simultanément sur Maj, Ctrl, Alt  jusqu'à l'apparition du message demandant confirmation. Ne pas relâcher ces touches tant que le message n'apparaît pas.

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