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Indesign Bug

New Here ,
Sep 12, 2023 Sep 12, 2023

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Hello, since few days, Indesign quits as soon as I open the app. Straight. I uninstall and install again. It works and then when I quit and rejoin, the bug is back.

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Which version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences back to the factory defaults?

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New Here ,
Sep 12, 2023 Sep 12, 2023

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13.2.1 (22D68)

no pb with the RAM and spare hard disk capacity

 

InDesign preferences back to the factory defaults? no clue how to do it

 

Merci

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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You appear to have an old version of InDesign, the latest version is 18.5

And it would be useful to know actually how much RAM and spare hard disk capacity you have.

To reset the preferences:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Hi @thibaultl28637096 and @Derek Cross ,

my guess is that you are using macOS version 13.2.1.

And that you perhaps are using InDesign 18.5.0.

 

What we have seen here in this forum and what I see from a colleague who is using macOS 13 with InDesign 2023 version 18.0 18.5.0, the solution could be to update your system version to 13.5.1 or to go back to InDesign 18.4 or 18.3.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

 

CORRECTED

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