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Indesign CC 2019 - PDF export automatically opening in Illustrator

New Here ,
Nov 20, 2018 Nov 20, 2018

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Ever since updating to the new CC 2019, I am having trouble with exporting a PDF from Indesign.

It used to open automatically in preview or Acrobat to view, and now it is automatically opening and importing into Illustrator.

Super annoying and time consuming!

Do you know how to set it back so it pops up just as a preview?

Thank you!

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correct answers 1 Correct answer

Adobe Community Professional , Nov 20, 2018 Nov 20, 2018
Seems like at some point you set your default application for PDFs to be Illustrator.Change default programs in Windows 10 On the Start menu, select Settings . Select Apps > Default apps. Select which default you want to set, and then choose the app. You can also get new apps in Microsoft Store. ... To choose default apps by file type (for example, .pdf files), scroll down and select Choose default apps by file type.https://www.imore.com/how-set-mac-app-default-when-opening-file

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Adobe Community Professional ,
Nov 20, 2018 Nov 20, 2018

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Seems like at some point you set your default application for PDFs to be Illustrator.

Change default programs in Windows 10

  1. On the Start menu, select Settings .
  2. Select Apps > Default apps.
  3. Select which default you want to set, and then choose the app. You can also get new apps in Microsoft Store. ...
  4. To choose default apps by file type (for example, .pdf files), scroll down and select Choose default apps by file type.

https://www.imore.com/how-set-mac-app-default-when-opening-file

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Engaged ,
Nov 21, 2018 Nov 21, 2018

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For me it happened only after updating Illustrator... Clearly something in the Creative Cloud installation process:

#InDesign PDFs with Illustrator icons #CC2019 Problem - YouTube

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Explorer ,
Nov 25, 2018 Nov 25, 2018

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Your tip is great but the file is still an ai file, so it's not annoying on my computer, but when i'll open this file on an another computer which have not ai, i can't...

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New Here ,
Mar 12, 2019 Mar 12, 2019

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Did you figure it out? I have the same problem

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New Here ,
Mar 19, 2019 Mar 19, 2019

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Me too!

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New Here ,
Mar 25, 2019 Mar 25, 2019

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The answer marked correct doesn't really solve the issue. This is something that happened in the latest Adobe update and using that solution still means those PDFs have the illustrator icon.

Adobe... any update???

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New Here ,
Apr 03, 2019 Apr 03, 2019

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I had to uninstall the actual Illustrator app ( cc 2019) after that I didn't have any problem saving my InDesign document as pdf. Might not be the ideal solution if you need to use illustrator cc but temporary it works for sure, hope this helps.

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Explorer ,
Apr 18, 2019 Apr 18, 2019

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Having this same issue in Mac OSX 10.12.6, so the Windows fix doesn't work. It was fine one day, just started making Ai PDFs the next day. In the Finder icon view window, they appear as normal PDFs. In the list view, they appear as Illustrator icon documents even after making sure that Acrobat is the preferred application for opening the file. Something weird is going on Adobe.

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Adobe Community Professional ,
Apr 18, 2019 Apr 18, 2019

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Right click, choose get info, change the file association there.

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Explorer ,
Apr 18, 2019 Apr 18, 2019

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Have done that. But it still doesn't stop Indesign from exporting a PDF with the Ai app icon.

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Adobe Community Professional ,
Apr 18, 2019 Apr 18, 2019

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This is an operating system issue.

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Explorer ,
Apr 18, 2019 Apr 18, 2019

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As common an issue it is with Adobe across different operating systems, I would have to do some double checking on that. If I can get to resolved in house and prove that upgrading to a different OS helps, I will post that.

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Adobe Community Professional ,
Apr 18, 2019 Apr 18, 2019

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When I said it was an O/S issue I didn’t mean upgrading would fix, just that it needed to be addressed at that level. Nothing you do with InDesign will fix it.

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Explorer ,
Apr 18, 2019 Apr 18, 2019

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But if multiple platforms and OS have the same issue, how can it just be an OS issue? Not being argumentative, just trying to understand the problem.

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Adobe Community Professional ,
Apr 18, 2019 Apr 18, 2019

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Obviously the file association changing was done by an Adobe installer. I have no idea which one. But the only way to fix it is still at the O/S level.

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New Here ,
Oct 23, 2019 Oct 23, 2019

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I'm on a Mac as well and was hoping this post would have a long term solution. Has anyone come found a way to fix the Ai opening error since this conversation in April? 

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New Here ,
Jun 20, 2019 Jun 20, 2019

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New Here ,
Dec 19, 2019 Dec 19, 2019

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(On a Mac) Changing the default program worked for me. 

  1. In your Finder, right click on the file and select "Get Info"
  2. Scroll down to "Open With" and select Adobe Acrobat in the dropdown. 
  3. Click the "Change All" button

Should fix the issue. 

 

I now see that this is the same info as in the link that juliae68860090 posted, merp. Well here's the steps written out. Hopefully they're useful for someone. 🙂

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New Here ,
Nov 25, 2021 Nov 25, 2021

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This worked for me, thank you

 

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