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Indesign CC 2021 Cannot copy necessary linked file(s)

New Here ,
Aug 04, 2021 Aug 04, 2021

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I've been getting this pop - up in Indesign recently when trying to package my work, it says "InDesign cannot copy necessary linked file(s)", I checked every link and fonts to get everything in order and it continues to show me either that or the one that says that the fonts aren't right, I even erased and installed Indesign again, but it doesn't work, could you please tell me what to do please, I'm desesperate!!!!

 

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Adobe Community Professional , Aug 04, 2021 Aug 04, 2021
OK. Where are the linked files stored? Are they on your local system? On a local physical server? Somewhere in the cloud? And before trying to package the job, is the InDesign document file stored in the same place as the linked files? I'm just trying to understand where things are located before you try packaging the document. Hopefully we can find some anomaly here we can fix and get you up and running smoothly again. Randy

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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When you check your links panel, is there anything that shows a red stop sign (missing link) or a yellow triangle (link updated since it was placed) alongside elements you've placed into your InDesign document?

 

That'd be where I'd start figuring out the issue.

 

Please let us know what you find,

 

Randy

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New Here ,
Aug 04, 2021 Aug 04, 2021

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There is no sign at all, everything seems fine, and it isn't the only document that shows with the same issue, I've been working with 3 more in the same situation, and as you said I checked any red or yellow sign or any error that can ocur, even in the Package pop - up I checked everything again but it shows not error at all, I don't know what else to do 😞

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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OK. Where are the linked files stored? Are they on your local system? On a local physical server? Somewhere in the cloud? And before trying to package the job, is the InDesign document file stored in the same place as the linked files?

 

I'm just trying to understand where things are located before you try packaging the document. Hopefully we can find some anomaly here we can fix and get you up and running smoothly again.

 

Randy

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Everything is in the same folder in an external device..... you know what, I just moved everything to the Desktop... and it worked!!!, its strange I been working directly from the external device at it didn't show any issue before, and I try with the other files the same way, and it packages everything again

Sorry for the inconvenience, if it wasn't for you I could't have figured it out!!!!

Thank you very much!!! 🙂

 

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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My pleasure. Glad I could lend a hand.

 

Can I ask a favor of you? Could you mark my response to your post as a correct answer? That alerts the moderators to set this thread aside and offer it in the "Related Conversations" section at the top right of the page for people who may have similar issues. This way, we can both help other users who find themselves in the same spot.

 

Glad you're back up and running,

 

Randy

 

 

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Of course, it helps a lot!!!!

Hope you have a nice day 😉

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Cool. One more thing you might want to check is the connection between your system and that external device.

 

If you're working from an external hard drive/SSD, only the smallest hiccup can cause interference as you're assembling the package. It could mean that your external device is on the way to giving up the ghost. But it's even more likely that you've got issues with the connection between the two devices — especially if you're powering the external device through the same connection you use to get data from it.

 

One of the truisms of the computer weenie business is "It's always the cable." Well, not always. But it happens so often that if I was troubleshooting, that'd be the place where I'd start.

 

Hope this helps,

 

Randy

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New Here ,
Aug 04, 2021 Aug 04, 2021

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I just did, and as you said, it had a connection problem, I tried packaging everything again from the external hard drive, and it worked!!!! I'll pay attention to every external device I use so it doesn't happen again

Thank You!!!!

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