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InDesign Cloud Fonts service

New Here ,
Nov 23, 2021 Nov 23, 2021

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Hi, I am Soonock
I would like to ask you about an issue using InDesign Cloud Fonts service.
There's no problem with my computer specifications and internet speed.
A problem that didn't happen when I was working with local fonts occurs when using cloud fonts.
Whenever I use a special character such as ×, ℃, ㎜, etc., the program pauses for a few seconds or hours in some cases. And overall, I think cloud fonts slows down the whole process, compared to local fonts.
I don't think this problem has something to do with my local settings.
Could you please let me know what is causing this problem?

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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Hi Soonock,

 

Sorry to hear about your experience. Is there any specific font or document you get these issues with? Please share version of OS & Adobe InDesign as well.

I'd also request you to follow the suggestions given on this help article to troubleshoot font issues. Hope it helps.

 

Regards,

Ashutosh

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