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Hello everyone
I'm using a 2020 27-inch iMac with Mac OS Ventura 13.0.
For some unkown reason now every single time I launch InDesign 2023 it crashes before it even loads, within a second of double clicking. If I uninstall and reinstall it opens fine but then when I shut down my machine at the end of the day it happens all over again the next day.
I have removed all preferences and cleared the caches - still no joy.
I've checked all fonts for clashes - still no joy.
All other Adobe Suite pieces of software are OK - just happening on InDesign.
Anyone else had this issue?
Any guidance and help gretly recieved as its a bit tedious doing the uninstall/ reinstall bit.
Thanks in advance
Lisa
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How much RAM and spare hard disk capacity do you have?
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Hi Derek
Thanks for responding.
I have 128MB of Ram and 2.71 TB of capcity so lots of room.
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I had this issue this week, but after trying everything Adobe suggested (over 2 days), it wasn't until I updated my graphics card software that suddenly -- it works! Might be worth a try. This issue never affected any other Adobe program I use. Weird.
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Yeah, I thought that might be the issue, but the OP says he's an expert and had checked the components.
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Thanks Kitty - will give it a go 😊
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Thanks Kitty - will give it a go 😊
By @zerofiveltd
just wonder if you updated to macOS 13.5 as suggested above?
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No not yet Derek