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indesign could not make a package

New Here ,
Aug 26, 2021 Aug 26, 2021

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indesign could not make a package, everytime its updated, but problems doesnt solve. adobe team everytime annoying me, 

Preethi5FFC_0-1629980751293.png

I can't everytime reinstall and open my file. I say you make me angry

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Adobe Employee , Aug 29, 2021 Aug 29, 2021
Hi Preethi, Sorry to hear about your experience. In addition to the information asked by Derek, would you mind sharing if this happens only while packaging a specific file? Are you trying to package assets linked to a network location? This information would help us assist you accordingly. I'd also request you to try the suggestions given on this community thread & let us know if that helps. Regards, Ashutosh

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Without know more details of computer specs, maybe this can help you troubleshoot?

 

https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html

 

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Which version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Does the application work correctly in all other respects, apart from packaging? If not, what are the other issues?

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Adobe Employee ,
Aug 29, 2021 Aug 29, 2021

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Hi Preethi,

 

Sorry to hear about your experience. In addition to the information asked by Derek, would you mind sharing if this happens only while packaging a specific file? Are you trying to package assets linked to a network location? This information would help us assist you accordingly.

 

I'd also request you to try the suggestions given on this community thread & let us know if that helps.

 

Regards,

Ashutosh

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