Indesign Crash cannot export PDF

Participant ,
May 14, 2022 May 14, 2022

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Crashed Thread: 55

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Tried exporting IDML and reopening.

Exporting out of differnt versions of Indd.

Can export a PDF from Markzware Omni Marks but need to be able to use the document for production purposes.

Not finalversion? 

Working of my desktop not off a drive? suggestions? 

Cleared Cache

Original Document was 2018  I tried with up to CC2021 which is what I have on my enterprise computer. 

 

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Bug , Import and export , Performance , Print

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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Crash reports don't usually tell us a whole lot, and you haven't given us any part of the reporrt that would be useful at all.

You can post the full report at pastebin.com and provide a link to it here (do NOT post the whole report here -- it makes the forum unreadable), but it may not help much.

Common reasons for export failure are missing links or fonts or illegal characters in file or folder names for links, or even link paths that are too long.

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Participant ,
May 14, 2022 May 14, 2022

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Here is the entire crash report

Indesign Crash Report

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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Your original post showed thread 55 crashed, this report shows thread 49, which probably means nothing. Looks like it might be text related, but as I said, crash reports are not simple to interpret.

Some things to try:

Reboot. Sometimes that alone can solve a problem.

Export the file to .idml, open that, asve as .indd with a new name and see if it will export.

Move the pages to a new document, save witrh a new name and see if that will export.

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Participant ,
May 14, 2022 May 14, 2022

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I have, I have, I have

cleaned caches

deleteted logs and prefernces etc.. 

exported as Idml over and over resaved , new name

I was thinking the same thing - text 

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Participant ,
May 14, 2022 May 14, 2022

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I figured out which font it was thank you 

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Adobe Community Professional ,
May 15, 2022 May 15, 2022

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Please tell us so someone else with the same issue may see the answer.

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Participant ,
May 15, 2022 May 15, 2022

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Colby Narrow Bold  Open Type PS

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Adobe Community Professional ,
May 15, 2022 May 15, 2022

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Have you tried reinstalling it? Do you use a font manager? If yes, try deactivating the font and installing it in a Document Fonts (name is case sensitive) folder inthe folder where the document resides.

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Participant ,
May 15, 2022 May 15, 2022

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Yes,  Universal Type Client server based. (Enterprise)

I will make them aware on Monday 

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