Please, may someone advise how to fix the issue with my indd app ?
Everytime I package a file, it fails, the blue process bar gets to to 50% and then it happens = the app fails, packaged folder contains only indd file, no idml file even if it was chosen to be processed. Fonts and Links folders empty ......This started like 1 month ago, I tought it is bug that will be solved soon, but the issue is still the same. / FYI - packaging in Ai is completely fine.
I'm sorry to hear that you're facing this issue while packaging files in InDesign! I understand how frustrating it can be when the process fails halfway through.
To help troubleshoot this further, could you please confirm if the issue happens with all InDesign files or just one specific file? If possible, would you be open to sharing the problematic .indd file with us for testing?
In the meantime, try the following: 1. Reset Preferences: You can do this by holding down "Ctrl + Alt + Shift (Windows)" or "Cmd + Option + Shift (Mac)" immediately after starting InDesign, and then selecting "Yes" when prompted to reset. Reference: Set preferences in Adobe InDesign
2. Double-check the packaging settings and see if turning off certain options (like IDML generation) changes the result.
Thank you very much for your reply and recommendation on how to fix that !
I tried to package without .idml and it works ! So I will package without .idml and then save the same file separately as .idml, this is what works for me. But strange is anyway that few months back there was no issue packaging the file together with .idml thicked. 🙂
I unticked idml from the packaging process and it worked, then I save the idml file separately as idml...... but I would like to know why this is hapenning as I did not experience that when I was given my new company macbook last November, it was working properly but this issue with packaging started like month ago ..... and I do not know why ....
As Robert mentioned, could you please confirm whether this packaging issue affects all your InDesign files or just a specific one?
Additionally, try dividing the document to identify the problematic section. Copy half of the pages to a new document and try packaging, then do the same with the remaining half. For instance, if you have 50 pages, copy 25 pages into one new document and the other 25 into another. This will help pinpoint which page or element might be causing the issue.
Let us know your findings so we can assist you further!
One way to test whether it is a bad textframe or image on a specific page of the document is to export all pages as JPG images. This often crashes on the page with the bad object. Indirectly, this can help you troubleshoot and find out whether the document/page/object is corrupt.
On more than one occassion I had similar issue with PDF export - and I did the divide and conquer, Pages 1-50 exported fine. Then exported pages 51 onwards and it worked.
I just combined the PDF
There was no answer why it failed both sides exported fine. I could do page 1 to 2nd last page I could do page 2 to last page It wouldn't export from 1 to last page.
It was bizarre - never have figured out why it happens sometimes.
12
Replies
AdChoices