InDesign crashes on iMac M1

New Here ,
Aug 12, 2022 Aug 12, 2022

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Hi all

 

I just purchased an iMac M1 with 16gb of RAM to use for my studies as an architect. However, InDesign 2022 keeps crashing when I open my files. Sometimes it will load for a long time, sometimes it will just straight up not work. Can anybody help?

 

With kind regards

Elise

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correct answers 1 Correct answer

Adobe Employee , Aug 12, 2022 Aug 12, 2022

Hi @Elise2000 ,

 

Sorry to hear about the trouble. Please try the suggestions shared by Derek, and in addition to that if InDesign is crashing at the start-up, please try the suggestions shared here https://helpx.adobe.com/indesign/kb/crash-on-launch.html 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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See if resetting the InDesign preferences helps:
1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.

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Adobe Employee ,
Aug 12, 2022 Aug 12, 2022

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Hi @Elise2000 ,

 

Sorry to hear about the trouble. Please try the suggestions shared by Derek, and in addition to that if InDesign is crashing at the start-up, please try the suggestions shared here https://helpx.adobe.com/indesign/kb/crash-on-launch.html 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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