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ID has been crashing whether I open a document, the app, the app and then a document over and over today. I have uninstalled and reinstalled twice, restarted my computer about 12 times and nothing works.
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Hi Sarah
Which version of InDesign and OS?
How much RAM and spare hard disk capacity do you have?
Does this happen with you're working on all documents or one particular one?
Have you tried resetting the InDesign preferences?
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Version 17.0.1 on Windows 10
RAM: 32 GB
This has been happening with all documents and if I open ID on it's own. It will crash when I create a new document as well.
I have reset my settings and uninstalled/reinstalled twice.
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I am not running any plug-ins, this is my work PC so we're not allowed to install any plugins or extras. Thanks!
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Hi there,
We are sorry to hear about your experience. I hope the issue is resolved by now. If not, please update to InDesign v17.1 released globally today and let us know how it goes.
If you don't see the v17.1 update, please try the steps suggested in this help article (https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-application-recognizing-available.html).
Regards,
Anshul Saini