InDesign Crashing over and over and over

New Here ,
Jan 21, 2022 Jan 21, 2022

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ID has been crashing whether I open a document, the app, the app and then a document over and over today. I have uninstalled and reinstalled twice, restarted my computer about 12 times and nothing works.

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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Hi Sarah

Which version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Does this happen with you're working on all documents or one particular one?

Have you tried resetting the InDesign preferences?

 

 

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New Here ,
Jan 24, 2022 Jan 24, 2022

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Version 17.0.1 on Windows 10

RAM: 32 GB

 

This has been happening with all documents and if I open ID on it's own. It will crash when I create a new document as well.

I have reset my settings and uninstalled/reinstalled twice.

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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17.1 is rolling out now but in the meantime, are you running any third party plugins such and font autoactivation plugin?

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New Here ,
Jan 24, 2022 Jan 24, 2022

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I am not running any plug-ins, this is my work PC so we're not allowed to install any plugins or extras. Thanks!

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Adobe Employee ,
Feb 01, 2022 Feb 01, 2022

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Hi there,

 

We are sorry to hear about your experience. I hope the issue is resolved by now. If not, please update to InDesign v17.1 released globally today and let us know how it goes.
If you don't see the v17.1 update, please try the steps suggested in this help article (https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-application-recognizing-available.html).

 

Regards,

Anshul Saini

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