InDesign crashing when choosing font

[HippoCreative]

Hi, I ran the available updates yesterday and this morning InDesign crashes every time I try to change a font, any font! Any advice would be greatly appreciated.

[Derek Cross · Accepted solution]

Which version of InDesign and OS?

Try trashing your InDesign preferences:

Close InDesign. Then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch InDesign. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

[angelicaarsmith]

I have the same problem with crashing when trying to change fonts, and trashing my InDesign preferences has not helped. It does not crash every time I change a font but crashes at least a few times per day. Any tips?

[Derek Cross]

Which version of InDesign and OS?

[angelicaarsmith]

Hi, Derek. I'm using InDesign CC 2018 (13.0.1) on MacOS High Sierra (10.13.3).

[poonhn]

I have the same problem. My Mac Mini is running Sonoma 14.2.1 and InDesign 2024. Application crashes when I change fonts.

[brianmcg76@gmail.com]

After I upgraded to Sanoma my InDesign 2024 crashes whenever I try and change the font, but only when I do it through the top menu bar: Type >> Font >> (any chosen font crashes the program).

[BobLevine]

Start a new discussion, please. This is very old and I'm going to lock it to avoid any further confusion.

[amaarora]

Hi,

Sorry to hear about the crash.

Can you let us know the version of InDesign and the OS?

Did you try deleting cache and preferences? Troubleshooting 101: Replace, or "trash" your InDesign preferences

If it is fine, can you please mail me your document along with the steps that would help me reproduce the issue.

-Aman

[Derek Cross]

Why have you just repeated what I'd posted?

[HippoCreative]

Thanks Derek, that worked.

[BryCas]

Same crashing issue here when selecting fonts. Typically at least once a day. Very random so can't really duplicate the issue.

Trashing prefs does not seem to help.

ID 13.0.1

Font Book 8.0 (313)

MacOS 10.13.3

MacBook Pro (15-inch, 2016), 2.6 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3

I do submit crash reports to both Adobe and Apple each time.

[pubblicitaaraberara]

Same problem here: iMac 2009 8gb ram / 512gb ssd, Mac OS Yosemite, ID 2017.1

- deleted caches

- disabled Enhanced Text options

- removed damaged fonts

- rebuilt the document via IDML file type

- runned it in Safe Mode

No way (Was ok in 2017.0, btw)...

The overall system looks in good conditions. No other app or utility crashes.

Please help! We're editing a 56 pages Tabloid magazine twice a month and it's a drama.

[clairec3789817]

Not sure if this will help or even if this would stop crashes but as a temporary fix if you save the file as IDML file and then work on that.

I have had a similar issue with crashes and have reset preferences and its done it again when changing font so trying the above now to see if that stops it.

Regards

[KMPEP]

Having the same problem here, it does it at the exact point that I'm about to change a certain word in a paragraph of text.  I've tried deleting preferences, using a different version of ID, everything.

Using Mojave, ID CC 2018 and 2019.

[poonhn]

I also have my InDesign 2024 crashes when I change fonts. This happens after I update the OS of my Mac Mini to Sonoma 14.2.1. This is very annoying. Adobe must solve the problem immediately.