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InDesign Crashing while opening files

New Here ,
May 26, 2021 May 26, 2021

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I am having a lot of trouble with my InDesign and Illustrator crashing upon opening, specifically when the missing fonts prompt appears on the screen. The system is operating really slowly, and keeps crashing when I open documents. If anyone has any suggestions for me that would help me out a lot.

 

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Contributor ,
May 26, 2021 May 26, 2021

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Hi there,

 

Sorry about the crashing! I know that's really frustrating. Which OS and version of InDesign is this? Does it seem to crash at random or after a particular action? I would like to know if the steps suggested above worked for you?

 

If not, you may try the steps shared on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us.

 

Regards,

Srishti

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