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Indesign Crashing with new mac M1/Silicon

Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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When can we expect an update to indesign so that I won't have to do a hard reboot every few hours? Adobe, please provide an update to this issue

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Adobe Employee , Apr 02, 2021 Apr 02, 2021
Hi there, Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us. Regards, Ashutosh

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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Which version of InDesign and OS?

How much RAM and spare disk capacity do you have?

Have you tried resetting your InDesign preferences?

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Brand new machine, Big Sur, latest release. Ditto for indesign version...up to date. 

 

I did try wiping out the prefs, doesn't help. Apparently this is an ongoing issue with the new silicon macs and indesign running through Rosetta. I was just hoping Adobe may do something sooner rather than later. 

 

Thanks, I'll try this "UserVoice" as mentiioned in another post

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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I understand your sentiments, but this isn't the place to plead your case.

 

For the most part we're end users, just like you. If you want to direct your issues straight to Adobe, you want to go to the UserVoice platform.

 

You can find out more about it through this link.

 

Hope this helps,

 

Randy

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Well that's helpful

 

..but thanks for the tip

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi there,

 

Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us.

 

Regards,

Ashutosh

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Community Beginner ,
Apr 05, 2021 Apr 05, 2021

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Hi All -

 

Installed the Beta and found it is still crashing on my MacBook Pro M1.

So far it hasn't frozen my entire laptop requiring a hard re-boot each time - we'll see what happens.

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi there,

 

We're extremely sorry to hear about this. Please share your feedback with the team by following the steps shared here ( https://community.adobe.com/t5/indesign/indesign-beta-for-apple-silicon-inviting-users-to-test-and-s... ). 

Once done, submit the crash report by following these steps ( https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html ). 

While submitting the crash report please use the same email address, with which you are signed in on this community. This will help us find the crash report and help accordingly. 

 

Regards,

Srishti

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