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InDesign crashing

Explorer ,
Apr 11, 2017 Apr 11, 2017

Yesterday, after putting it off for awhile, I did a basic system update on my late 2015 Mac. Not sure if it's related, but ever since the update InDesign crashes regularly, pretty much any time I am trying to work on a document. It doesn't matter which document--it does it no matter what I am working on. No spinning wheel, just a frozen mouse--I can't do anything except hold down the power button and restart. I've tried uninstalling and then reinstalling InDesign. Can't seem to find answers elsewhere--at a loss right now. Thank you in advance for any suggestions!!

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correct answers 1 Correct answer

Adobe Employee , Apr 11, 2017 Apr 11, 2017

Is your Mac version 10.12.4 , we have a known issue for this version with Indesign . Please have a look at this thread if this is similar:

InDesign 2017CC Freezes MacOS Sierra 10.12.4  .

You can try disabling your GPU Performance and let us know if this resolves your problem.

You can disable it in Preferences dialog as:

dsad.png

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Adobe Employee ,
Apr 11, 2017 Apr 11, 2017

Is your Mac version 10.12.4 , we have a known issue for this version with Indesign . Please have a look at this thread if this is similar:

InDesign 2017CC Freezes MacOS Sierra 10.12.4  .

You can try disabling your GPU Performance and let us know if this resolves your problem.

You can disable it in Preferences dialog as:

dsad.png

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Explorer ,
Apr 13, 2017 Apr 13, 2017

That seems to have worked. Thank you so much!!

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New Here ,
Jul 11, 2017 Jul 11, 2017
LATEST

What do you do when I can't open InDesign at all. Opens crash message only....
Also the latest OS update didn't help...

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