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InDesign Data Merge Not Working - Mac and Windows Tested

New Here ,
May 31, 2019 May 31, 2019

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Our team is reporting problems with trying to perform a data merge with the latest version of InDesign. We have just one record in the .csv file. When we select "Create Merged Document" nothing seems to happen. This happens on both Mac and Windows systems. We've tried trashing preferences, but that is ineffective. Any workarounds? Advice?

- Thanks!

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correct answers 1 Correct answer

New Here , Oct 05, 2021 Oct 05, 2021

For some reason I just unlocked a layer that I had (background elements that don't change), and clicked merge document and it worked? Very bizzare.

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Community Expert ,
May 31, 2019 May 31, 2019

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One record, does this include a row for the header?

Are there any unusual characters used in the header?

Make sure there are no spaces in the beginning of a header entry.

Try saving as a tab-deliminated .txt file instead of .csv

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New Here ,
May 31, 2019 May 31, 2019

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It does include a row for the header. The only "unusual" character used in one of the headers is the "@" symbol to designate an image field. The CSV file seems to work OK for another document with the same merge fields, so I'm wondering whether the file is corrupted in some way.

We'll try saving as a tab-delimited .txt file instead of a .csv for the problem file and report back.

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Community Expert ,
May 31, 2019 May 31, 2019

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I think you know that the first step to make Data Merge is to Select Data source,

then select text box in the page and select the field from the Data Merge panel.
Then press on the Create Merged Document or from the panel menu you can choose it.

------

Did all these steps working well except the last one ?

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New Here ,
May 31, 2019 May 31, 2019

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Correct. Once we hit "Create Merged Document" the wheel spins, disappears, and no new document is generated/.

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Community Expert ,
Jun 03, 2019 Jun 03, 2019

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The CSV file seems to work OK for another document with the same merge fields, so I'm wondering whether the file is corrupted in some way.

Sounds like the InDesign file may be the issue here rather than the data.

What happens if a new file is created and the CSV is selected as a data source from the data merge panel?

If - when selecting the data source - you click on the show import options checkbox - what are the defaults that then appear in the import options dialog box?

If you open the hyperlinks panel, are there any hyperlinks that begin with either DBF_ or IMG_?

Is there any information from the following indesignsecrets links that may be of assistance?

https://indesignsecrets.com/troubleshooting-data-merge-errors.php

https://indesignsecrets.com/problem-with-data-merge-and-ghost-hyperlinks.php

If the answer wasn't in my post, perhaps it might be on my blog at colecandoo!

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New Here ,
Oct 05, 2021 Oct 05, 2021

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For some reason I just unlocked a layer that I had (background elements that don't change), and clicked merge document and it worked? Very bizzare.

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New Here ,
Feb 20, 2024 Feb 20, 2024

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This actually worked for me as well, 3 years later

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