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Indesign Dateien sind schreibgeschützt

New Here ,
May 27, 2024 May 27, 2024

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Indesign-Dateien sind schreibgeschützt beim Öffnen (Server). Die temporäre Datei bildet sich kurz und verschwindet dann wieder. Ab diesem Moment ist die Datei schreibgeschützt.  2 Kollegen von mir haben das Problem, ich jedoch nicht.

Hat jemand eine Lösung?

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Community Expert ,
May 27, 2024 May 27, 2024

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What are the versions of OS on your and your colleagues computer, server, InDesign?

 

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New Here ,
May 27, 2024 May 27, 2024

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The OS version for the three of us is Monterey 12.5.1, Macstudio 2022, Indesign version 19.2. I would have to ask our IT department about the server. But since I don't have this problem, but my colleagues do, is it important? Then I would be happy to ask.
Best regards
Katja Wagenknecht

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Community Expert ,
May 27, 2024 May 27, 2024

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InDesign is very sensitive to the network's latency - "lag". 

 

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New Here ,
May 27, 2024 May 27, 2024

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What does latency mean?
To be able to ask our IT correctly I would need this information

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Community Expert ,
May 27, 2024 May 27, 2024

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They should know that. 

 

But just in case:

https://www.ir.com/guides/what-is-network-latency?hs_amp=true 

 

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New Here ,
May 27, 2024 May 27, 2024

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I have measured the server with a "ping" and attached the screenshot. Our server version is W2019 DatacenterBildschirmfoto 2024-05-27 um 15.22.16.png

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Community Expert ,
May 27, 2024 May 27, 2024

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What with your colleagues? 

 

Is there a reason why you are still on 19.2? I'm not suggesting upgrade - just asking. 

 

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New Here ,
May 27, 2024 May 27, 2024

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Yes, we use the utility programme for Indesign Priint Comet. As we currently have problems with it on other levels, we don't want to create more variables that could be the problem.
Here is the ping from my colleague:

 

Katja29519912kb30_0-1716817216348.png

 

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Community Expert ,
May 27, 2024 May 27, 2024

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Here is the ping from my colleague:

 

Katja29519912kb30_0-1716817216348.png

 

By @Katja29519912kb30

 

I think it's pretty obvious - 3x longer response time. 

 

But to be sure if it's cable / Wi-Fi problem - you should move other machine(s) next to yours and test again. 

 

@HARSHIKA_VERMA

Could you please ask someone from the developer team what are the minimum network / remote access speed requirements?

There must be some threshold. 

 

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New Here ,
May 27, 2024 May 27, 2024

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I have contacted our IT department and pinged our internal server via the IP address. The speeds here are less than 10 ms. So the solution with the speed is rather unlikely.
But what both colleagues have every time they have write-protected files is that the temporary *.idlk file is not created and Indesign seems to think someone else has opened it at that moment.

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Community Expert ,
May 28, 2024 May 28, 2024

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I have contacted our IT department and pinged our internal server via the IP address. The speeds here are less than 10 ms. So the solution with the speed is rather unlikely.


By @Katja29519912kb30

 

Yeah, your 2nd screenshot is for pinging outside server. 

 

Do your colleagues have the same / full access rights to the server? 

 

Can your IT guys move at least one of the affected machines next to yours? 

 

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New Here ,
May 28, 2024 May 28, 2024

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We have tested it, the other colleagues have the same speed as those on my computer.

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Community Expert ,
May 27, 2024 May 27, 2024

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Monterey 12.5.1


By @Katja29519912kb30

 

Also, try update to the latest Monterey, macOS 12.7.

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