Indesign does not open

New Here ,
Sep 13, 2021 Sep 13, 2021

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I had had no problems previously but now I can not open my old documents. I have OS El Capitan 10.11.6. Now I am asked to log in despite the fact that I am already logged in. I am somewhat frustrated.

 

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Activation billing and install

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Adobe Community Professional ,
Sep 13, 2021 Sep 13, 2021

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That is a very old operating system. What version of InDesign are you having issues with and what is the exact error message you get?

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New Here ,
Oct 01, 2021 Oct 01, 2021

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I work with Creative Cloud.

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Adobe Employee ,
Oct 03, 2021 Oct 03, 2021

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Hi there,

 

Sorry to hear about your experience. I agree with Bob here. Updating OS & Adobe apps are recommended in the situation you're in.

Additionally, you may follow the suggestions given in this community post. I hope they help.

 

Regards,

Ashutosh

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