• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InDesign does not show as a running app in Windows Task Manager

Advocate ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

This is a consistent problem. After I open InDesign it does not show as a running app in Windows Task Manager. What is going on here?

 

Indesign 18.5 x64

Windows 22H2 Build 22621.2134

TOPICS
Bug , Performance

Views

497

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Advocate , Sep 21, 2023 Sep 21, 2023

The issue related to the Extensis plugin (thanks Peter Spier)

In the Extensis plugin settings (plugin preference settings within InDesign under Type>Connect Fonts>CF auto-activation preferences menu) I disabled the "Activate fonts in embedded objects" option

Votes

Translate

Translate
Adobe Employee ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Hi @dv8kiwi ,

 

Thank you for reaching out. Please confirm if you can see other Adobe or InDesign tasks in the Task Manager. Also, does InDesign eventually show up if you keep working on it for some time or it's still missing? Please share a few screenshots or a small video capturing the task manager processes. We'll try our best to assist you.

 

Thanks

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Thank you Rishabh,

 

I have now done a complete clean reinstall, and it is now showing in Task Manager as it should. But it is still taking over 2 minutes to close even with no documents open

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Do you work over a network? Especially have fonts installed "remotely"?

 

▒► ID-Tasker / ID-Tasker Server - work smart not hard ◄▒

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

No it's all local. I do use Extensis Connect Fonts to activate fonts.

 

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 10, 2023 Sep 10, 2023

Copy link to clipboard

Copied

I suspect your problem is with Extensis.

Open Task Manager, go to the startup tab, and disable the Extensis app, then reboot.  If the problem is resolved, that's confirmation, if not you can re-enable Extensis and try disabling other non-essential apps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Also it takes a very long time to close, about 2 minutes! And because it doesn't show in Task Manager it can't be force-closed. I have reset prefs, removed cache and reinstalled.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

How are you doing the clean install?

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Thanks 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 09, 2023 Sep 09, 2023

Copy link to clipboard

Copied

I have done the complete reinstall. This is still happening. The significant factor is that it can't even be force-closed as it doesn't show in Task Manager!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 09, 2023 Sep 09, 2023

Copy link to clipboard

Copied

Must be a third party app

Try starting in safe mode and see if it happens there

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

LATEST

The issue related to the Extensis plugin (thanks Peter Spier)

In the Extensis plugin settings (plugin preference settings within InDesign under Type>Connect Fonts>CF auto-activation preferences menu) I disabled the "Activate fonts in embedded objects" option

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines