InDesign does not start

Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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Version 16.2.1

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Bug

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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So?

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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Please provide some more information. We cannot help you:

  1. What OS?
  2. What processor?
  3. What language?
  4. Did you get any error message? Which one?

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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PS, I'll, acrobat, everything is going open but InDesign not.

Big Sur, Intel, English.

 

Adobe tried - Remote the comp, but they don't fix the issue.

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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Hi Michal:

 

Rebuilding the preferences/cache may help. But if you customized your preferences please read the whole article first, specifically to note that you want to consider moving or renaming the files instead of just deleting them. That way, if it doesn't solve the issue you can restore them. 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

~Barb 

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