InDesign Doesn't Open

[Yashavantha Kumar]

Problem with Opening indesign from desktop icon after last update. any time if we want to open Indesign, we have to go CC and open from there, there is error always if we try to open from our task bar pinned icon or from desktop icon.

[Spenno]

I assume you have tried deleting the existing shortcut and just recreating a new one?

[Yashavantha Kumar]

Yes, have deleted the shortcuts - didnt help, reinstalled Indesign still the problem same.

[thebrandingroom]

Same problem here: I launch indesign, it's opening then the rainbow circle turns in loop… I made the last update and doesn't solve 😞

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Would you mind sharing the version of the OS & InDesign? Also, please share the error you get while using the shortcut. We'd also appreciate if you could share a small video or screenshots for better understanding.

If you're using Windows/macOS and you selected the option to remove older version while installing latest update, you would see a white icon(or ? in mac) as that app is now removed.

You may need to pin the icon to the taskbar or dock of the app again. Hope it helps.

Regards,

Ashutosh

[thebrandingroom]

I'm on Mac OS Catalina 10.15.7 + Indesign 2021

I'm trying to desinstall…

[thebrandingroom]

that didn't work

hope for a solution fastly

[Yashavantha Kumar]

It didnt work for me either 😞

[Creamer Training]

Generally, new updates are treated completely different programs as far as the OS is concerned. It's not the program name that is different, but the path to the program. For example, the latest update today is in a folder called "Adobe InDesign 2022", whereas the previous version was in a folder called "Adobe InDesign 2021". 

You have to remove all the old shortcuts/alias from the desktop and the tashbar/dock, then replace the. 

(I got sick of doing this for a dozen apps, so I just keep the Creative Cloud app on my taskbar/dock and got used to opening the programs from there.)

[Yashavantha Kumar]

True, its sickening.