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Indesign epub Malware Detected

Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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I'm having an issue with an Indesign file that I am saving in an epub format. I created this file with Adobe fonts and stock and have a disk scan with no issues. It is not until I save it as an epub format that I have a problem. When I attach the file to various email accounts, they all come back as "undeliverable due to malware detected." Has anybody else had this problem?

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EPUB, Import and export, Publish online

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Engaged ,
Nov 03, 2021 Nov 03, 2021

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Have you scanned the EPUB with one or more virus/malware detectors? It's possible it contains a random string that matches a virus fingerprint.

 

Have you tried sending the EPUB from another email account, preferably on a different provider? It's not unusual for one mail system (especially one on a shared domain/server) to get flagged for spam or malware and it might be that more than the specific file.

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||| Word & InDesign to Kindle: A Professional Guide. (It's on Amazon.) |||

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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Yes, I did a scan on the file and it came back okay. From my testing it appears to happen when I am using Outlook.

Thank you,

Terri

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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And @terril50855497, can we assume you are using a version of InDesign downloaded directly from Adobe, and not purchased someplace like eBay in an effort to circumvent the subscription model?

 

~Barb

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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Absolutely, I do not use anything but Adobe products including fonts and stock.

Thank you,

Terri

[This is a public forum. All of your personal information has been removed for your protection. If you reply via email, please delete your signature before posting.]

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