I have the same issue. Everytime I install indesign, works fine first time. If i close and try to reopen the app, everything stops after a glimpse of splash screen.
Actually after a couple of back and forth with many things, finally i found a workaround for this issue. Just go to ~/Library/caches and add an ".old" to end of the name of the folder called "Adobe Indesign" inside the caches folder.
This solution worked for me even after fair amounts of launching and quitting the indesign app.
As i mentioned before, i'm using a 2023 macbook pro with m2 max chipset, so if you have another hardware that faces the same problem, you might want to give this a try.
By renaming or trashing the cache InDesign builts a new cache folder, but you will also trash your custom keyboard shortcuts with this procedure.
I'll have an eye on the help file; hope the support of M2 machines will be announced in October with the next version of InDesign. In the meanwhile I'm working on a refurbished MacBook Pro with the M1 processor. No issue so far.
I also have this InDesign crashing-on-loading problem. I have the Mac Mini Pro M2 chip, which my employer purchased for me agaist my better judgement (never be an early-adopter of new tech = guineapig). The same IT support that bought this computer has declined to help me find a solution to this problem. I'm a busy graphic designer and I can't wait for Adobe to maybe address this issue with the October update of CS. As an Adobe community expert, do you have any other possible solutions/suggestions?
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