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InDesign file and linked Illustrator file strange issues?

Community Beginner ,
Aug 28, 2023 Aug 28, 2023

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So I've had an InDesign file that included a linked AI file. No issues while I was working on it. Exported into a PDF just fine and the PDF reflected the accurate designs I made. AI file is packaged with the ID file. No issues when I made edits and re-exported. 

 

However, now suddenly the ID file is looking really weird in some parts of the linked AI file:

error.png

This is the way the graphic looks in the ID file but not the original AI file. The two icons and labels on the right should be similar to the two on the left. The links were updated and Relinked. 

 

How do I fix this? Is there another workaround? Does this have to do with Creative Cloud syncing being discontinued soon?

 

Thank you!

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Sync and storage

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

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quote

Does this have to do with Creative Cloud syncing being discontinued soon?

 

Thank you!


By @PASO ProdSpec

No it doesn't. 

 

What are your view settings - I wrote an article here

https://creativepro.com/high-res-image-look-low-res/

 

This will take you through all the options from Display Settings to Object level display settings - preferences etc.

 

If this isn't working then try

 

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

 

 

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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I tried both of those suggestions, but no changes unfortunately.

This might be an Illustrator issue. I re-created the graphic in Illustrator, saved it as its corrected version, only to have it revert back to the corrupted-looking graphic in my original post's image.

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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To add, there's also text that keeps disappearing. 

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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If you create a new InDesign file and import the AI file into it do you get the same results? If the AI looks correct in the new file then your old InDesign file is most likely corrupt.

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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It's looking like this issue is originating from the AI file. I went through and fixed the image issues (re-made the graphic and re-made the disappearing text), saved it, then the next day the file reverted back to the mysterious errors.

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Which is why I'm thinking that it might be the InDesign file that's wonky.

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Can you share some sample files this is happening on?
There's far too many things it might be to pinpoint. 
Sure if one of us took a look we could help further.

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