InDesign freezing and blank menus on macOS

[heatherr41656623]

Multiple times now InDesign freezes and then all my menu options (on the top of the screen) are gone. I can see the drop down but there is no text visible. I added a screen shot of what it looks like. It's not just on ID either. It is all menus on my computer. I have a Macbook Pro and am running IOS, well I don't know I can't see the menu to see which update I have. 

And now when I try to open ID again, it does not pull up completely. Any ideas why? Am I missing an update? 

No menu text visible on any programID not opening up all the way. Only portions are visible.

{Renamed by MOD}

[Steve Werner]

Start by giving us some more information: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using. Did anything change in your set-up about the time when these problems began to occur? Have you tried uninstalling InDesign and reinstalling?

[Srishti Bali · Accepted solution]

Hi all,

I am sorry to hear about the trouble you are facing with InDesign. This has been reported by a few other users as well. Please try following these one by one and share your observations:

• Try Turning of GPU performance from InDesign preferences.
  
• If that doesn't help, try turning off Automatic GPU Switching from System Preferences.
  
• If that doesn't help either, Open Terminal Window. Type in the following, pressing the Enter key after each line:
  defaults delete -g NSRequiresAquaSystemAppearance
  killall Dock
  killall Finder
• Restart machine.

Also, please check and confirm if you are getting this error on other apps as well?

Looking forward to your response!

Regards,

Srishti

[paulb6911828]

Thanks, Sreihti
turning off Automatic GPU Switching from System Preferences worked!

[paulb6911828]

I'm having the same issues. And I can't adjust preferences because the menu won't show.