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INDESIGN GLITCHING

New Here ,
Nov 06, 2022 Nov 06, 2022

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Im using an Acer Laptop, I have all the neccessary system requirements the only thing I dont have is an the supported video adaptor - 32 bit video card - would this be causing my problems?

Indesign keeps glitching everytime I try and move an object. image anything around the page it flashes on and off and goes black and sometimes has lines through it - makes trying to do anything extremely difficult. Please help.

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Bug , Performance

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Hey - 

 

Sounds odd - can you give us your complete computer specs?

 

In Preferences can you check the option for Live Drawing

See if changing the options here to something else has an impact

EugeneTyson_0-1667888238418.png

 

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

----

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

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New Here ,
Nov 07, 2022 Nov 07, 2022

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I have attached a screenshot of my computer system...

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Can you post it again please - I don't think it attached.

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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Hi Emily

Personally I feel the laptop is a bit underpowered in the processor and the RAM.

You can get more RAM but the max that computer will take is 16gb RAM.

There's not really a lot you can do about the processor, it's a bit underpowerd.

 

The Adobe InDesign Requirements is a bit vague, it only mentions a 64bit processor for InDesign... 

 

I don't know what else to tell you - perhaps some of the tech gurus here can help figure it out for you.

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