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Hi everyone,
I have a trouble with the icon of Indesign CC 2018 with Windows 10 system.
It seems that Windows 10 don't show the real icon for Indesign.
If I want to use an Indesign file in White Icon I can click it and then Indesign is launching and it show me the file, for this there is no problem.
But to see the Indesign Icon is a problem.
I am thinking is it a problem of Indesign CC2018, or is it a problem of Windows 10?
Can anybody have a solution for this?
Regards
Ashok
And hard decision - did you try re-install of InDesign.
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What about manual set?
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Where you can find windows from last post:
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Hi Sir,
I did what you send to me with the pictures, but it didn't work.
It's changing only the main icon of Indesign application not the files produce by Indesign.
Thanks a lot,
Ashok
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What about to choose exactly indesign.exe?
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And hard decision - did you try re-install of InDesign.
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I also try what you said, but nothing change.
I can't reinstall myself because I don't have the right for any change in the laptop I have to check with my IT Department.
Thanks anyways
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I have the same problem. Everything was fine until I ran the Adobe Creative Cloud updates this morning. Now my InDesign icon shows up as a white box. I am also running Windows 10.
I have tried re-associating the icon, but that didnt work.
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Hello everyone,
I maybe found the problem.
My Indesign software is in 32 bytes in Windows 10 64 bytes.
The other software Photoshop and Illustrator are in 64 bytes in the Adobe folder.
But Indesign is in 32 bytes mode. So to fix this we have to reinstall Indesign in 64 bytes mode.
I am going to do it today or tomorrow.
Regards,
Ashok
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Why not install InDesign 2019?
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I have InDesign 2019 installed and still have the problem.
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What version of Windows 10? Current is 1809.
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BobLevine wrote
What version of Windows 10? Current is 1809.
I am running Windows 10 Pro, 1809 and it is up to date.
I ran an update this morning and the InDesign icons are still missing.
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I have the same problem.
Windows 10 Pro Version 10.0.18362 Build 18362
InDesign 2020
White icons
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Hi,
I confirm that the problem comes from Indesign 32 bytes.
The problem is solved for me, we install Indesign CC2018 64 bytes and it's fixed.
And I install also Indesign CC2019 64 bytes everything is working fine.
Hope this could help everyone.
Ashok
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I’m not even sure how you could install the 32 bit version. Something wonky in the installer I would imagine.
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My windows 10 is also 1809.
For me the problem is the version of Indesign it was Indesign (32bits).
For a better way you could do one thing check if your Indesign is in 32 bits.
For check in it : Go to this folder
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ashokk27069971 wrote
My windows 10 is also 1809.
For me the problem is the version of Indesign it was Indesign (32bits).
For a better way you could do one thing check if your Indesign is in 32 bits.
For check in it : Go to this folder
I'm glad it worked for you. But I don't have that folder on my system
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There is something wrong. The 64 bit version should have been installed automatically.
I would run the CC Cleaner tool and remove everything and then start from scratch.
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BobLevine wrote
There is something wrong. The 64 bit version should have been installed automatically.
I would run the CC Cleaner tool and remove everything and then start from scratch.
I really, really, really don't want to have to re-install InDesign.
I've got a customized work space and don't want to try and re-build it.
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You can find your workspaces saved here:
C:\Users\USERNAME\AppData\Roaming\Adobe\InDesign\Version 14.0\LANGUAGE\Workspaces
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BobLevine wrote
You can find your workspaces saved here:
C:\Users\USERNAME\AppData\Roaming\Adobe\InDesign\Version 14.0\LANGUAGE\Workspaces
Thanks. I will try the re-install and see if it works.
Where do you find the CC Cleaner Tool?
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BobLevine wrote
You can find your workspaces saved here:
C:\Users\USERNAME\AppData\Roaming\Adobe\InDesign\Version 14.0\LANGUAGE\Workspaces
Ok i completed the reinstall and successfully reloaded my custom work space.
And it seems to have solved the problem.
Thanks for your help.
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Glad you got it sorted.