Indesign Icon are White in Windows 10

Community Beginner ,
Mar 26, 2019 Mar 26, 2019

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Hi everyone,

I have a trouble with the icon of Indesign CC 2018 with Windows 10 system.

It seems that Windows 10 don't show the real icon for Indesign.

If I want to use an Indesign file in White Icon I can click it and then Indesign is launching and it show me the file, for this there is no problem.

But to see the Indesign Icon is a problem.

I am thinking is it a problem of Indesign CC2018, or is it a problem of Windows 10?

Can anybody have a solution for this?

Regards

Ashok

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correct answers 1 Correct answer

Adobe Community Professional , Mar 26, 2019 Mar 26, 2019
And hard decision - did you try re-install of InDesign.

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Community Beginner ,
Apr 05, 2019 Apr 05, 2019

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Happy to hear that you finally make it.

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Community Beginner ,
Apr 05, 2019 Apr 05, 2019

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Not necessary, it depends if you have scratch Indesign intall 32 bits or 64 bits.

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Adobe Community Professional ,
Apr 05, 2019 Apr 05, 2019

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Not in my experience. If you have a 64 bit O/S, the 64 bit version of ID should have been installed.

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Community Beginner ,
Apr 05, 2019 Apr 05, 2019

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Could you check in the folder of "Program files/Adobe"  what do you have?

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Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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Thank you George-S

Uninstalled from Creative Cloud (keep preferences), then re-install fixed white/blank icon issue. Easy

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Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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Thank you George-S

Did the same as Spice-B. The icon is back! 😄

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Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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It worked for me! Very easy! Thanks!

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New Here ,
Nov 08, 2021 Nov 08, 2021

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I know this question has been answered already, but for those of you who have recently experience this issue like I have, there is an additional step I found that helped correct this issue. I attempted all of the suggested steps, uninstall & reinstall both Cloud and InDesign, switch default Open With to one program then switching back, and following the even more in depth process of clearing out Windows Icon Cache. What ended up fixing it for me was following the steps to clear out the "Open With" options that appear when right-clicking on a file to open it. There was an "old" version of InDesign as an option, even though it had been uninstalled when it was updated to the 2022 version. that still appeared as an option. I followed the steps to dig into the system registry to remove the "Open With" options, found here https://www.howtogeek.com/howto/18119/remove-programs-from-open-with-menu-in-explorer/ . Then I reinstalled Cloud and InDesign and lastly changed the default Open With back to InDesign. And that did the trick. More steps than I cared to have to do, but I could not stand seeing that white square anymore.

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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Just a reminder that after you link a file to a different program (for example, ID 2020 to 2021), sometimes you need to restart. Technically, it shouldn't be necessary, but give it a shot before uninstalling everything.

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert (since 1995)

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New Here ,
Dec 13, 2021 Dec 13, 2021

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HI all,

 

My Indesign file icon changed to white icon. Can u pls Help me.

 

I m using Indesign CC 2022. Not able to open file. Its happen already with me 3-4 times and not able to find 32 bit or 64 bit.

 

Regards

Chetan                                                                                                                        

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