Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


InDesign Images appearing overlapped

New Here ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

The images that appear in this post are very mis-proportioned. I work on a Mac 27" Fusion drive. my Mac tech says it's a graphics card problem... however, it only appears in my inDesign app (2021). Before I attempt to tear apart this computer, does this look fimiliar to anyone as inDesign software issue? 

Also, I run Catalina 10.15.7 on a 2017 Apple 27" computer using the latest inDesign app (2021). Im just wondering if between ther Fusion / Catalina OS / inDesign app, there migfht be a glitch somerone is aware of. Thank you.

TOPICS
Bug, Import and export, Performance

Views

281

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

It's a known bug. Turn off GPU (preferences).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

This only seems to apply to an apple laptop. Would it be somewhere on a Desktop?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

I am on a 27 inch Mac and it is InDesign Under preferences> GPU performance 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

So that should eliminate the problem... if so what causes it from within the inDesign app??  Thank you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 27, 2021 May 27, 2021

Copy link to clipboard

Copied

GPU or GPU driver problems. On a Mac you cannot look for driver fixes, the usual thing in Windows, as they are part of macOS. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

LATEST

Hi Mark,

 

Sorry to hear about your experience. I hope your issue is resolved now.
In addition to the helpful suggestions given earlier, I'd recommend enabling the Application Frame & see if it helps with the concern.

I'd also request you to upvote and add your comment on this InDesign UserVoice post & stay tuned for the updates.

 

Regards,

Ashutosh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines