InDesign Import Failed message

New Here ,
Apr 08, 2022 Apr 08, 2022

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I am suddenly having a problem updating links on some InDesign files when I open them. When I try to update the links I get a “Import Failed” message. I deleted my InDesign preferences and reopening the files. Nothing changed. This seem to be happening to files stored in DropBox.

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Import and export

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Adobe Community Professional ,
Apr 08, 2022 Apr 08, 2022

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Turn off Smart Sync in Dropbox.

Are the InDesign files in Dropbox or the linked images?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Apr 08, 2022 Apr 08, 2022

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Thanks for your reply. I have no idea what smart sync is and I can't find it anywhere in Dropbox. The InDesign files and the linked files are all in Dropbox. They always have been. The client has it setup that way.

 

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