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Indesign - Infinite color wheel after electricity shutdown- MacOs 10.15

New Here ,
Oct 24, 2021 Oct 24, 2021

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Hello people 🙂

 

I have trouble with my indesign since an electricity shut down friday.

 

Indesign is starting, but after a few seconds, the colour wheel starts turning and.... nothing. In design is not responding anymore.

 

I've tried to launch indesign by double clicking on a document or another, from the icon in the app folder, .

.. to restart the machine, to reset the preferences or get an older pref folder from time machine, unistnall and resinstall from adobe cc utilisty... nothing is working to get a working soft.

does anyone have an idea with this ?

 

thank you 🙂

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Adobe Community Professional ,
Oct 24, 2021 Oct 24, 2021

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Have you tried actually trashing both the Preferences and Caches folders?

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New Here ,
Oct 24, 2021 Oct 24, 2021

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Yep already tried this (and restore old ones from time machine, with no change with both options

 

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New Here ,
Oct 24, 2021 Oct 24, 2021

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I forgot to tell that indesign works on the same computer, in an other user session. but not in my session ... 

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