InDesign installiert, öffnet sich aber nicht

New Here ,
Jun 23, 2022 Jun 23, 2022

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Habe mir soeben das Probeabo des Adobe Creative Cloud erworben.

Ich habe mir bisher nur InDesign heruntergeladen und installiert.

Doch das Programm startet nicht. Es beginnt, stürzt dann aber ab.

Wie kann das sein? Was soll ich tun?

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Activation billing and install , Bug

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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Hallo Klaus,

mit welchem Betriebssystem bist Du unterwegs?
Auf welchem Rechner? Bitte gib uns Info zu Arbeitsspeicher, freier Plattenspeicher auf der Systemplatte, Prozessor etc.pp.

 

Danke,

Uwe Laubender
( Adobe Community Professional )

 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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Which OS version and how much RAM and spare hard disk capacity do you have?

Maybe try resetting the InDesign preferences back to the factory defaults:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again

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