This kind of problem can be very difficult to track down, but your descriptiom makes me suspect a conflict with other software running on the system at the same time, perhaps anti-virus or other security software.
I think we will need a lot more information to be much help.
What exact verion of InDesign, the OS, and what other programs does she run, including browsers and background programs? Do you use any third-party plugins with ID?
hi, in terms of indesign I have no doubt its the latest version as of today. Windows 10 - 21H2
As a company pc it does have anti virus, but exactly the same as mine which is Sophos End Point, I have no such issues.
I mean I am happy to reinstall it, but I have not come across this before, why anti virus would prevent spell check working would be a very new one on me, but then computers are computers lol.
And it isn't an absolute that it's the a/v. We've had some reports on the Mac side that turned out to be triggered by accessibi.lty settings in the OS, and there are lots of reports of conflicts with things like browsers that hijack shortcuts. As I said before, this is not going to be easy to track down.
Continuing logout problems could be related to cookies or script handling in your browser (or possibly interaction by Sophos).
4
Replies
AdChoices