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Indesign keeps crashing

New Here ,
Feb 05, 2021 Feb 05, 2021

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InDesign keeps freezing in every move I make. I have the new M1 macbook pro from apple, I cant work at all on indesign

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Bug, Performance

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correct answers 1 Correct answer

Adobe Employee , Apr 02, 2021 Apr 02, 2021
Hi there, Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us. Regards, Ashutosh

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Adobe Community Professional ,
Feb 05, 2021 Feb 05, 2021

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Do you have the most up to date version of InDesign installed—CC 2021 (16.1)? If you are trying to use an older version of InDesign (maybe even one that was 32 bit) then that could explain having problems on Big Sur.

EDIT: There have been problems reported using M1 Macs largely due to the fact that CC progarms do not run natively on the new chip but rather run via Rosetta. For more information see: https://www.reddit.com/r/mac/comments/jzlmv2/warning_to_those_looking_to_use_adobe_cc_on_m1/.

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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Well - aswell as InDesign not being optimised for the M1 chip - the M1 chip emulates the x86 architecture through Rosetta - it should still work ok.

But - really moving to the new Mac with the M1 chip when the software isn't supported yet is a bit of a putting the cart before the horse situation.

 

You can try resetting your preferences - https://helpx.adobe.com/ie/indesign/kb/indesign-preferences-support-file-locations.html#:~:text=%5D%...

 

Or - Creative Cloud Cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

It could be the way to resolve it - and nothing to do with M1 chip or anything like that.

 

 

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi there,

 

Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us.

 

Regards,

Ashutosh

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