I'm having issues with InDesign for some time now- Program used to crash in use, then a few moths ago wouldn't start at all. I followed common gudlines for clearing cache, resetting preferences, and even used the CC cleaner... reinstals, restarts... Nothing helped. 😞 Both the 17 and 16.4 version act the same. Any other suggestions? My operating system is Windows 10.
Manually reset preferences by renaming the folders from the following locations: - C:\Users\<your username>\AppData\Roaming\Adobe - C:\Users\<your username>\AppData\Local\Adobe Rename InDesign folders to InDesign.old Launch InDesign from the Creative Cloud Desktop app. Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. This way, all your old settings will be saved in .old folders, and InDesign will recreate new folders with default settings.
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