I'm using a 2017 iMac Pro running on OXS 13.1 Ventura. It launches normally, and will even load my last opened document, but then it soon freezes. The pinwheel spins endlessly and it shows as unresponsive in the Activities Monitor.
All the other Adobe apps work fine. This is the only one that doesn't work. I can't think of anything that I did that caused this to happen.
I have tried downloading older versions as well, but nothing works. I've uninstalled and reinstalled CC and InDesign but nothing. I've also deleted the cache and preferences. I don't have any plug-ins for any Adobe apps. I've given permissions for InDesign. I even had Adobe Support remote into my computer and he tried for about 2 hours, and no progress was made. I'm not sure what else can be done at this point.
Robert's suggestion is a good one. It's the only one that removes all traces of the Creative Cloud apps. There could be some piece of "computer crud" which is causing the problem. And the tech who you worked with may not have tried that because it requires more time to do it and then reinstall everything.
Thank you for the response. It happens on all documents. I've deleted preferences and cache multiple times now. I also tried the suggestion of turning off my GPU and contextual type but it didn't help. Sometimes it freezes when I try to save the settings. Sometimes it freezes when I try creating a new document. Sometimes all I do is open it, and after a minute, it freezes. I cannot even CMD + Q to quit the app otherwise it will also freeze, so I have to force quit.